Information Collection & Use
Mongo's Marine LLC is the sole owner of the information collected on sofdok.com. Mongo's Marine LLC collects personally identifiable information from our users during the ordering process on our Web site.
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date, and CVV2 code).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
You will receive an automated confirmation email immediately following your order, this information will not be used for newsletters or distributed to other entities unless necessary for order processing or problem resolution.
Uses of Information
The personal information you provide us during ordering is used to process your credit card for payment, ship your order and contact you with any questions or information regarding your order. Your information may be shared with an agent of Mongo's Marine LLC if necessary to complete an order, but will never be distributed for marketing purposes. This information will also be archived for use in the event of a chargeback, to ensure proper crediting.
Communications from the Site
Customer Service
Based upon the personally identifiable information you provide us, we will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
Information Sharing and Disclosure
Aggregate Information (non-personally identifiable)
We DO NOT share aggregated demographic information about our user base with our partners and advertisers. Nor do we link aggregate user data with personally identifiable information.
Personally identifiable information:
We DO NOT Share Personally Identifiable Information with Third Parties
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site
Choice/Opt-out
We do not distribute newsletters or correspondence of any kind except information regarding your orders, but you may request your email address be removed from our database via the method described in "Access to Personally Identifiable Information", below.
You will be notified if your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to personally identifiable information.
Cookies
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
We use session ID cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. We set a session ID cookie to track the items in your shopping basket during a session at our site.
If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited. The shopping cart will not retain your items throughout the checkout process and you will not be able to complete an order with us.
This privacy statement covers the use of cookies by sofdok.com only and does not cover the use of cookies by any advertisers.
Clear Gifs (Web Beacons/Web Bugs)
We do not employ clear gifs in any of our pages or email correspondence with you.
Links to Other Sites
This Web site may contain links to other sites that are not owned or controlled by Mongo's Marine LLC. Please be aware that we, Mongo's Marine LLC, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
This privacy statement applies only to information collected by this Web site.
Access to Personally Identifiable Information
If you no longer desire our service, you may delete your personal information from our records by emailing our Customer Support at support@sofdok.com or by contacting us by telephone or postal mail at the contact information listed below.
We reserve the right to retain personal information you have provided us in our company records for purposes directly related to incomplete transactions with us.
Security
The security of your personal information is important to us. When you enter sensitive information (such as your credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can email us at support@sofdok.com.
Business Transitions
In the event Mongo's Marine LLC goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at:
Mongo's Marine LLC
PO Box 347
Calpella CA 95418
Phone: 800-845-0710
Email:
support@sofdok.com
